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Customer Feedback: Read reviews from our customers

Our primary principle is transparency and honesty, which guides us to consistently share genuine feedback online, ensuring a trustworthy portrayal of our quality and services.

We highly value all feedback as it is a crucial tool for enhancing our work. Even if there are occasional bumps along the road, we encourage you to share your thoughts with us as we are committed to learning from your comments.

We appreciate your understanding that we must anonymize our clients’ names to comply with data protection regulations.

Seamless Transatlantic Care

Exceptional service from beginning! Found this company randomly on Google. Our flight from Europe to the United States went incredibly smooth and easy. Dr. Andrija and Nurse Ivan were impressive, providing excellent care and professionalism throughout the journey. Grateful for their expertise and service.

A Lifesaving Midnight Miracle

Middle of the night event and trying to solve a problem that required an airlift for my mother from Urgench-Uzbekistan to Amman-Jordan. Contact details picked from a random internet search and thus handled things with trepidation, caution, and anxiety. Tarik on the phone who outlined possible options, costs, and related process. Main concern was wiring funds and no aircraft! This was resolved through a SWIFT Guarantee Payment predicated on physical sighting of aircraft on tarmac. In the interim all medical documentation handled appropriately ensuring the proper care during the transfer. Tarik was available 24 hours and to handle all minute details. Aircraft arrived as scheduled, professionally equipped and manned by a doctor and supporting nurse. All went according to plan. Highly recommended and Tarik is a star! That also included follow-up on documentation matters for insurance purposes and Tarik handled ALL the necessary post transfer and payment. Thank you!

Guardians of International Health

I can highly recommend the Alpha Air Ambulance. Great, professional Team, and highest international medical standards! Thank you AAA for your service!

Precision and Professionalism Unmatched

Very professional approach by the staff and all the details off your case handled with extreme care so that nothing can be missed.

The Ever-Ready Lifesaver

All recommendations for this company. Tarik is a person who is ready to help you at any time.

Timely Heroes

A highly professional group of individuals who provide excellent care that is timely, appropriate and life-saving… I am truly impressed

Calm Amidst Crisis: A Flight to Serenity

The experience with Alpha Air Ambulance was great for me and it allowed me to arrive from UAE to the Philippines in a moment where I needed a medical flight and I couldn’t arrive in the country otherwise. Tarik assisted me through everything and provided me with all the assistance that I needed during the days before the flight and the experience and patience of doctor Jan helped me through the most difficult phase of the flight as I was experiencing panic attacks. Doctor Jan assisted me professionally all the way from Abu Dhabi to Dubai Airport with the assistance of his colleague and with his kindness, strength and resolution especially in the hours before the flight which were the most difficult for me I was able to calm down and overcome the panic attacks and I had very peaceful flight experience and I arrived in Manila feeling well rested and completely comfortable. Looking forward to fly with Alpha Air Ambulance again in the future.

Guiding Light in Medical Navigation

Normally I do not write reviews but recently I had the privilege of utilizing Alpha Air Ambulance’s services, and I simply cannot praise them enough for their outstanding professionalism and care. Throughout my entire experience, Tarik, the person I was in contact with, demonstrated unwavering dedication and expertise in ensuring a safe and comfortable journey.

From the moment I first reached out to Alpha Air Ambulance, Tarik was incredibly responsive and attentive to the needs of my client. He patiently explained the entire process and answered all my questions, which immediately put me at ease during a stressful time. His ability to provide clear and concise information was invaluable.

The attention to detail and professionalism displayed by Tarik and the entire Alpha Air Ambulance team was truly impressive. They meticulously coordinated every aspect of the air ambulance service, leaving no room for uncertainty or worry. The medical team on board was highly skilled and compassionate, ensuring that I received the best care possible during my journey.

Moreover, the team was equipped with the latest high tech medical equipment swell as the selected crew members were trained to the most superior standards.

In addition to their exceptional medical care, the Alpha Air Ambulance team also excelled in providing emotional support. They understood the stress and anxiety that comes with such situations and went above and beyond to provide reassurance and comfort throughout the journey.

Overall, my experience with Alpha Air Ambulance and Tarik was nothing short of outstanding. Their unwavering commitment to professionalism, expertise, and genuine care made a challenging situation significantly more manageable. I would highly recommend Alpha Air Ambulance to anyone in need of air ambulance services, and I am deeply grateful to Tarik and the entire team for their exceptional service. They truly are a cut above the rest.

Swift Support in Critical Moments

With the help of this company, we successfully and very easily transported our colleague, who suffered a stroke in Dubai, back to Stockholm. From the first call, everything was so easy and fast. Flight doctor Martin and flight nurse Marko are an excellent team and very kind and professional. All the tickets and transport from the airport to the hospital were well organized, even the emergency services in Stockholm got on the plane to pick up the patient. From start to finish really great, all praise and a big greeting.

Compassionate Care Across Continents

Good company!!! Tarik is very professional and knowledgeable. The whole process was fast and efficient. I recommend this service, they helped me a lot in a very difficult time!!

Effortless Excellence in Emergency Transport

Thank you for the service, you are wonderful

Respectful Efficiency in Action

Everything was according to plan, much respect

Global Guardians of Health

The highly professional medical team.Alpha Air ambulance can provide quick and safe medical transportation all over the world.

Top-Tier Service

As a private aircraft broker and flight support company owner, I have worked with many air ambulance providers, and Alpha Air Ambulance is one of the best. I had the pleasure of working with them for an air ambulance service that required doctors to be onboard. I was impressed with the professionalism and expertise of their medical team. They were able to provide the highest level of care for the patient while ensuring a safe and comfortable flight. They went above and beyond to ensure that the flight was smooth and hassle-free. I highly recommend them to anyone in need of medical transportation services

Relief Amidst International Ordeal

During our stay in Croatia, our grandfather had health problems and had to stay in the hospital, everything was very difficult to organize and help him.

This company took care of everything and made the whole situation much easier for us and we are very grateful for that.

Seamless Support Across Borders

I am from the US and I’ve personally experienced this teams skills as medical providers and everything was very smooth and professional. Standards and quality of care are very high and I would strongly recommend this company to anyone that needs assistance.

Grounded Care, Elevated Comfort

Ground Ambulance transport was done from Pula to Paris , great staff was Professional, Ambulance car nice , well equipped and comfortable.

Doctor-Recommended Excellence

Professional team and everything by arrangement. Excellent care and praise from patients to whom we have recommended this company.

Impressive Professionalism, Exceptional Equipment

Very profesional people and high standard equipment ! I was realy impressed !

Keep up the good work !

Empathetic Expertise in Action

Very professional outfit, competently run and caring for the people they have to transport empathetically.

Friendly Professionals, High-Level Service

Very professional and friendly staff. The service was at a high level and I highly recommend it.

Smooth and Swift Rescue

We used Alpha Air Ambulance for the emergency transport of patients in an emergency approved medical transport service from Pula (Croatia), and made our way to Switzerland. A big thank you to Alpha Air Ambulance for the professional job done. The very friendly and approachable staff ensured safe and quick transport. With great pleasure I recommend Alpha Air Ambulance, which offers both road and air transport, if you need a professional medical team and a quick return home for further treatment in acute hospital in your own country.

Many thanks to the whole team, you did an excellent job and enabled my husband to return home safely and quickly after his accident. 🙂

Promises Kept, Satisfaction Delivered

Everything was done as agreed. Very satisfied!!!!

Heartfelt Care in Crisis Management

Many thanks to the whole team! You’re always afraid if something happens abroad, but Alpha Med and its professional employees who take care of everything really give you peace of mind and handle everything professionally and carefully! Just keep it up, because you can see that you are doing it with all your heart! Thank you again!

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